Subsidies for Hearing

There are a number of subsidy programs that are currently available for many Australians who live with a form of hearing loss. Read below about some of the programs that might be of relevance to you or your family.


National Relay Service

The National Relay Service (NRS) is designed to assist people who are Deaf, hearing impaired or speech impaired to retain their independence and social contact through the telephone. Our National Relay Service community education worker is able to assist you with ordering equipment and installation,  training and ongoing support.

Contact us today at Hearing Link Tasmania to find out how the National Relay Service education worker can assist you to use the NRS to make telephone calls.

For more information, including fact sheets and video demonstrations, you can check out the National Relay Service website here.


Australian Government Hearing Services Program

A free hearing assessment and provision of hearing aids or an assistive listening device (ALD) are available under this program. For a small annual charge hearing aids can be serviced and batteries regularly supplied.

To be eligible for the Hearing Service Voucher to access this service, individuals must submit a photocopy of one of the following cards as proof of eligibility:

  • Pensioner Concession
  • Centrelink Sickness Allowance
  • DVA Pensioner Concession
  • White Health Repatriation Card
  • Gold Repatriation Card

View more information on the Australian Government Hearing Services Program here.


Department of Veterans’ Affairs

Hearing Link Tasmania consultants are able to provide advice, testing and procurement of Assistive Listening Devices (ALDs) to Gold and White card holders.

ALDs can help you hear in circumstances when your hearing aids may not work well enough. For example, they assist you to hear the television while the volume is at a comfortable level for the other members of the household, and may allow you to hear conversations in crowded rooms more easily. Click here to find out more about the range of ALDs available to Veterans’ Affairs cardholders.

Clients referred for this service are provided an individual appointment to trial the most appropriate ALD, are followed up for suitability and then arrangement is made for delivery of the device.

Other safety equipment such as door alarms and smoke alarms are available for DVA Gold and White Card holders. Check out our range of home alerting devices and safety equipment here.


Telstra Disability Equipment Program

This program has been designed to provide eligible customers with specialised equipment so they can access the standard telephone service.

Products include the big button/multi purpose phone, the cordless phone and the T100S standard rental phone or telephone accessories such as the extension ringer and the visual alert.

If you want one of these products call the free call number 1800 068 424 and request the product you’re after.

If your require a TTY or a cochlear implant telephone adapter you will need to complete an application form and have it signed by an audiologist, audiometrist, occupational therapist or medical practitioner.

Applications forms are available from Telstra or Hearing Link Tasmania.

To find out more about these products you can view the Telstra’s online catalogue here.


Hearing Aid Bank

Hearing Link Tasmania offers the only access point for the Hearing Aid Bank program in Tasmania. This program is specifically designed to assist people who have a low income but do not meet the criteria of the Commonwealth Hearing Services Program and who need the assistance of hearing aids.

For more information about our Hearing Aid Bank program, please contact us.



For more information about any of the subsidy programs outlined above, please contact us today.